Hi, I’m Erika. I’m a digital product designer who enjoys solving challenging problems that have a meaningful impact on people’s lives. Currently a UX Designer @ Capital One. Previously @ a startup called Beacons, Guardian Life Insurance, and Hewlett Packard Enterprise.
Provisioning virtual cards at any merchant •
Dec. 2024 to Jun. 2026
As a UX designer at Capital One, I redesigned the flow for adding a virtual card as a payment method at any merchant, turning a tedious copy-paste process into a seamless experience. By testing and iterating on multiple design concepts under tight technical constraints, I delivered a solution that reduced user friction and provided a scalable way for customers to update their card information across all merchants.
Split payments in Zelle •
Oct. 2023 to Oct. 2024
As a UX Designer at Capital One, I designed and tested the end-to-end flow for creating a Zelle split request. Creating a split request allows the user to request from multiple recipients at once and calculate how much each recipient owes in-app.
Allowing Professionals to Protect Their Income • Summer 2021
As a UX Design Intern at Guardian Life, I helped make the insurance enrollment experience more educational and personalized. I designed the wireframes starting from the user landing on the enrollment page to choosing their coverage plan. Currently under NDA.
Increasing Engagement on Users’ Websites • Winter 2021
As a Product Design Intern at Beacons, I designed and shipped a feature allowing users to organize their websites into pages. This makes it easier for visitors to their site to find what they are looking for and engage with their site.
Making Cornell More Accessible • Spring 2021
A web platform that improves the experience of CULift riders, drivers, and administrators. CULift is the shuttle service used by students with mobility disabilities.